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Fix Tech Stuff offers a free quote.

A quote determines how many hours a repair will take.

We charge $279 for most device repairs. 

If your repair includes parts we add this into the cost of the down payment. Our work begins once the down payment is paid.

We send invoice by Paypal. If you don't see it in your email you can pay us directly here. Please only do so if you've been directed to by your tech.

By submitting a quote you agree to the terms

Everything starts with a quote. During this time you will be contacted by a repair technician to determine the best way of helping you.

 We will then help you choose one of the following. 

1: we may choose not to support your inquiry if it's something you can fix yourself much cheaper then using our services, and may provide instructions or refer you to that problems support center.

2: we may be able to help you remotely. In this case a technician from Fix Tech Stuff will use a remote control application to help support you from our technicians home office. 

3: You may require a physical repair. In this case we provide mail in repair services and will walk you through mailing your non working device to us. 

Yes. you can contact us at contact💻@fix💻techstuff.💻com (remove emoji was getting spam)
Be advised if your contact is about a quote you may be directed to get a quote

Missing data

Long answer maybe. Short answer no. We tell customers no we cannot handle data repair services due to the explanation of loss. One of our techs can do it but it is does not come with guarantee of recovery. We can attempt to find missing or deleted data, but it comes with no guarantee of recovery.  We do not promise any recovery of deleted data. The recovery of data depends on the disk which data was lost on, the circumstances in which it was lost and the limitations of technological advancement. (yes really)

 If you have files which are lost we may help you attempt to recover them - but you will be billed for time spent on recovery with no guarantee of having lost files returned. We can sometimes locate files which have been erased in the recycle bin or deleted from a camera. however for very important, mission critical, cannot afford to lose files we do not have - nor will pretend to have the equipment for advanced recovery. For information on how we perform recovery see Ace Lab Tools

in this case we will refer you to a specialist who deals with the retrieval of files located in the UK. this person is not affiliated with Fix Tech Stuff in any way and is better at recovery then us- thus the reason you will be referred. he is also incredibly expensive.

Device wanting sign-in after reset? (Google FRP)
No.  since this is strictly a theft deterrence feature, not a security feature, and the standard implementation depends on having the device tied to an account on an online service. The only advantage would be encouraging thieves to return a stolen device for a potential reward after realizing that it has no value beyond scrapping it for parts.

Google's Factory Reset Protection ties devices to a Google account using a tiny, special region of persistent state not wiped by a factory reset. It prevents a thief from wiping the device to a fresh state for resale without being stuck at a screen for authenticating with the Google account persisted on the device after wiping.
If you've purchased a device that is locked requiring sign-in we suggest you contact the place you sold the device. 

Maybe. We have made the decision to in most cases refuse customer brought parts as we can't obtain the proof of guarantee on the parts or invoicing info. Since we can use a distributor for parts, it is not worth risking the companies future for a cheaper repair. In the past when someone brings their own parts they don't fit, are inferior quality, or have manufacturing issues it has caused frustration both for the customer (who now has a longer return time AND has to return shoddy parts) and the repair techs, which can't vouch for the part logistics. As such we do not normally accept repairs with customer provided parts.

The exclusion is if you have spoken with a repair tech about bringing your own parts, and understand if they are wrong or refused to be used the return process is on you and you would need different parts to repair your device. If you buy the wrong parts, you still need parts to repair the phone. It is strongly encouraged you speak with the repair tech prior to purchasing any parts. 

Here are the tools you will need.

Parts for the device
Screwdrivers Set P2 P5 P6 5-Point 5-Star 0.8 mm, 1.2 mm & 1.5 mm 3Pcs Pentalobe Screwdriver Bits
T3 S2 T15 T20 screwdriver
Soldering Iron
Soldering Station
Mobile Phone Repairing Tool Kit
Precision Screwdrivers
Magnetic Mat
Tweezers
Spudger
Anti-static Brush
Suction Cup Pliers
Screwdriver Kit
Adhesive glue
Adhesive strips
heat gun
Patience!
Youtube

Tech Stuff can only assist using available online resources. 

While we can help with remote support, we advise against this as this can be done by you as self-help. 

Google

You can attempt to reset a password at 

g.co/recover

https://support.google.com/accounts/answer/7682439?hl=en

Also, see https://support.google.com/accounts/answer/7299973?hl=en

Fix Tech Stuff does not work for Google and cannot reset passwords only help you with available information.

Apple

Note: ''Apple ID'' means your email. 

If you forgot your Apple ID password see 

https://support.apple.com/en-us/HT201487

You can also call Apple for support at (800) MY–APPLE (800–692–7753). 

or go to https://support.apple.com Additionally, you can go to an Apple Store, however, note that if you do so for a password reset you will be redirected to a phone to call Apple Support. 

Amazon

The number for Amazon is 1 (888) 280-4331

The number for Audible Amazon's audiobook service is 1 (888) 283-5051

The link to reset your Amazon password is https://www.amazon.com/gp/css/account/forgot-password/email.html

Facebook

It is a company wide policy to refuse services on any Facebook related support inquiry. 

Again we will not help you with any issues related to Facebook. This includes Facebook, We-chat, Instagram, and any service Facebook has acquired.

If you wish to delete your Facebook account it can be done here  https://deletefacebook.com/

Fix Tech Stuff does not want paid reviews and will not interact with paid review sites.  

These are links for repair experts and staff working with Fix Tech Stuff. 

Log Note About Repair

Device Runner

Staff Work Support Tickets

Staff Work Chat